Industry Terms & FAQs

At Iron City Wood Products, we’re committed to helping you make informed decisions about your packaging and shipping needs. This page provides answers to frequently asked questions and key industry terms to simplify your buying process and ensure you get the right solutions for your business.

Frequently Asked Questions

We offer a wide range of pallets, including new, reconditioned, combination and heat-treated pallets. We also provide custom-designed pallets built to your exact specifications for size, strength and functionality.

Yes! Our team works closely with you to design and build custom pallets that meet your specific dimensions, weight capacity and handling requirements. Whether you need unique sizes or specialized features, we have you covered.

Simply contact us to discuss your needs. We’ll walk you through options, provide recommendations and create a design tailored to your specifications. Once approved, we’ll build and deliver the pallets to your location.

Absolutely! We provide ISPM 15-certified heat-treated pallets that comply with international shipping regulations, ensuring your products meet export standards and avoid delays at customs.

In addition to pallets, we offer wooden crates, Gaylord boxes, premium landscape mulch and lumber products like dunnage and wood sheathing. We provide durable solutions for shipping and storage needs.

Our complimentary trailer drop service allows you to load recyclable pallets at your own pace. Once the trailer is full, just give us a call and we’ll pick it up – free of charge – saving you time and reducing waste.

Yes! Sustainability is a priority for us. We recycle wood materials, offer eco-friendly mulch and refurbish pallets to reduce waste and promote sustainable practices.

You can request a quote directly through our website or by contacting us via phone or email. Our team is ready to assist with pricing, recommendations and scheduling deliveries.

Important Pallet Terms & Phrases

This comprehensive guide to pallet terms and definitions gives guidance on pallet components and design elements, ensuring you are well-informed when ordering products.

Annular Nail

Pallet nail with circular ring threads along its body.

Get in Touch

Whether you need custom pallets, crates or recycling services, Iron City Wood Products is your trusted industry expert. Contact us today and see how we can be your dedicated pallet and recycling partner.